1. Terms of Sale
These Terms of Sale apply to all offers made by Phil’s Visions on all orders placed by you and all agreements concluded between us in relation to the products and services offered on this website.
Phil’s Visions is committed to quality products and your satisfaction is of great importance to us.
2. Refunds
Phil’s Visions does not give cash refunds, in the case of returns we will issue store credit or gift vouchers to the value of the original sale. Shipping charges will not be refunded.
3. Return Rights
If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of receipt and receive a free replacement or store voucher* for the original value. Shipping charges will not be refunded.
If your order should arrive in less than satisfactory condition, we offer a convenient Photo Return option. Simply take a digital photo of the item and one of the shipping container it arrived in, attach them to an email and send to returns@philsvisions.com. Please include in the body of the email: your order number, the shipping ID or item number, a brief description of the reason for the return, and let us know whether you are seeking a replacement or a refund. Your request will be processed within 48 hours and you will receive an email letting you know your replacement is under production or your voucher is being dispatched.
No replacement or voucher will be sent until we have received your returned order.
To return your item(s) please pack them in the original packaging and include your name, address, and order number. Be sure to specify the reason for the return and what action you would like us to take: replacement or voucher. We strongly encourage you to return your item via a trackable method.
*Terms & conditions apply, please read here
4. Acceptance of Order
We reserve the right to refuse or cancel any order. In such event your sole recourse shall be the return of amounts paid by you related to such order (if any).
5. Product Descriptions
We attempt to describe our products offered as accurately as possible. However, we do not warrant that product descriptions or other content of the website are 100% accurate, complete, reliable, current or error-free. If a product offered by us and purchased by you is not as described, your sole remedy is to return it in unused condition for a conforming replacement or credit.
6. Disclaimer
We are not liable for any financial damage (including but not limited to the cost of any replacement purchase) that may occur because of non-timely arrival or any lack of availability or conformity of the product.
7. Applicable Law
The offers by Phil’s Visions your orders, and the agreements between us for the delivery of our services and products are subject to the laws of the State of Wisconsin.